Risk Management

Risk management is more than just protection and compliance. It enhances operational effectiveness, improves resilience, creates employee engagement and delivers improved business performance.

The risks that businesses face today are ever-evolving. Of course, traditional threats still need to be managed and controlled, but developing risks such as cyber, increased litigation, employment law, IT and telecoms dependency and many more also need to be managed, and that's challenging.

    Our approach

  • Work closely with you to understand your business
  • Use our experience and expertise to identify your unique risks
  • Develop and implement a tailored risk management solution
  • Provide continual support for you and your business

Risk management for your business

At Miles Smith, we don't just sell you an insurance solution and leave you to it. Our approach has always been to understand our clients and their risks and, wherever possible, help to mitigate these so claims are kept to a minimum.

Our risk management solution, BCARM, does just this, offering a unique combination of cloud-based risk management systems, onsite technical expertise and continual client engagement.

It's a solution provided by real people who engage with you and your business to provide risk management that delivers, clarity, accountability, compliance and protection in a manner that enhance the day-to-day running of your business.

Business Continuity and Risk Management

Business Continuity and Risk Management (BCARM) is an online risk management system that delivers business continuity management, health and safety management, environmental, eLearning, and legal and employment support. BCARM can be deployed across your business and workforce to create transparency, accountability and risk control.

As well as having access to the above modules, BCARM contains a full client administration and reporting system, enabling you to manage and allocate the systems across your workforce and suitably manage risk across the business.

Risk Management Products

The BCARM risk management solution we offer our customers, provides a range of products and services all designed to make your business perform better.

Chelmsford Star Case Study

"It makes things a lot easier, particularly when insurance isn’t your area of expertise. You want someone who understands how you’re set up, the way your board is, how you have to get things approved, and that you’re commercial, but do have other aspects."

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"They have provided full risk management and health and safety support, and through the implementation of the BCARM (Business Continuity and Risk Management) system, have transformed how we operate in these areas. It has also greatly assisted our audit process and claims defensibility for third-party claims"

Group Finance Director

Health & Safety Training

We offer a wide range of interactive, online health and safety courses for both individuals...

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Business Continuity Management

Most organisations can experience a significant incident that prevents them from continuing normal, everyday operations....

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As part of the risk management solutions we recommend to our customers, we can arrange...

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Environmental Risk Management

Environmental risks present a growing threat to all businesses, as regulation continues to tighten. Our...

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Legal and Employment Support

To help you navigate the complexities of running a business, our risk management team can...

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Client Engagement

When it comes to risk management, we believe that the right outcome for businesses is...

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Health & Safety Management

In today’s increasingly litigious world, it’s more important than ever to ensure that your business...

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Onsite Risk Consultancy

Whether you are thinking about risk management for the first time, or looking to ensure...

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Industry Expert Headshot

Call Ian Cook to discuss your risk management needs

Our team are experts in assessing and evaluating business risk and arranging the appropriate risk management solution.


Where is Miles Smith located?

Miles Smith’s head office is based in the City of London, the address is: One America Square, 17 Crosswall, London, EC3N 2LB. There are two additional offices, one in Ampthill, Bedfordshire and one in Sudbury, Suffolk. However, due to COVID-19 we are currently working remotely and therefore we can conduct meetings via phone or video call.

If I am too busy to see a representative from Miles Smith what can I do?

We understand that many businesses are currently working from home, or where they are on-site, working life has changed to reflect social distancing measures. As we are currently working remotely, we can conduct our exercise via phone, email or video call.

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