Groups & Associations

We have over 30 years experience providing insurance solutions to a variety of trade association's members

We arrange bespoke insurance solutions for groups, associations and membership bodies to offer to their members across the UK.

We work closely with your organisation to ensure the insurance solution you provide for your members is tailored to them and their business needs. We know that your trade association is unique, and your members require an equally unique insurance solution, provided under the unwavering guiding principles of helping you attract and retain more members.

    Benefits of working with us

  • Dedicated account team to support your members
  • Access to an online knowledge centre
  • We arrange bespoke insurance solutions for each membership body we work with
  • We work with trade associations at events & exhibitions to offer value to members

Our approach

We take the time to work with you to understand your association, allowing us to create the right products to service your members. With access to our own extensive range of products and the wider open market, we can arrange a suite of covers based on the requirements of your members. We will quickly understand the best distribution channel for your members to purchase the product, whether that's an online solution, over the telephone, face-to-face, or a combination, we ensure the appropriate approach for you and your members.

Miles Smith Connect

We strive to provide more than an insurance solution for our customers, therefore we have partnered with a reputable company called Zywave to provide your members with a one-stop business resource for all their risk management, compliance, safety, wellness and other business needs, once they become a Miles Smith customer. All the content is written by Zywave's team of experienced legal experts and professional writers and will help you enhance your offering to your members.


Year of establishment


Largest claim settled


Customer retention rate


Over 12,000 customers

Why work with us?

Linda Cavender, CEO of the Trade Association Forum (TAF), said the following about why trade associations should work with Miles Smith:

"We know that you are always looking for ways to provide value for your members and one of the ways in which you can do this is to offer an appropriate insurance programme which can also help you to attract and retain members.

Miles Smith Insurance Solutions brings a wealth of experience which allows them to deliver a comprehensive and personalised service tailored to your own and your members' needs. They appreciate that every business is unique and can provide the right insurance for your members, regardless of the size or complexity of their business. Their dedicated team has impressed us with their understanding of the issues Affinity Groups and Trade Associations face and we believe that their products and services are of the highest quality."

    Our approach

  • Stage 1: We meet to discuss your needs and those of your members
  • Stage 2: We design, in partnership with you, the appropriate insurance solution for your members
  • Stage 3: We agree the delivery and distribution methods, including the approach to marketing our proposition
  • Stage 4: We propose and agree the contract with you
  • Stage 5: We create meaningful value for your membership
Industry Expert Headshot

Call Ian Cook to discuss your needs

Our team are experts in arranging insurance solutions for groups, associations and membership bodies.


Where is Miles Smith located?

Miles Smith’s head office is based in the City of London, the address is: One America Square, 17 Crosswall, London, EC3N 2LB. There are two additional offices, one in Ampthill, Bedfordshire and one in Sudbury, Suffolk. However, due to COVID-19 we are currently working remotely and therefore we can conduct meetings via phone or video call.

If I am too busy to see a representative from Miles Smith what can I do?

We understand that many businesses are currently working from home, or where they are on-site, working life has changed to reflect social distancing measures. As we are currently working remotely, we can conduct our exercise via phone, email or video call.

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020 7977 4800

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