FAQs

FAQs

Can you cover my property outside of the UK?

Our policy can cover holiday homes throughout the world. We will work with you to understand the unique risks in the country where your holiday home is before creating cover that keeps your holiday home protected.

Can you create one policy for all my contents?

Yes, we can. Our process involves a thorough appraisal of all your contents, whether that’s a fine art collection or prestige cars, before creating a bespoke policy that is designed just for you.

If I am too busy to see a representative from Miles Smith what can I do?

Whilst we always prefer to undertake a site visit to fully understand your business requirements, at Miles Smith we appreciate your business requires daily management. If you are unable to accept a visit then we will happily conduct our exercise via phone or email.

Does my trade fit within Miles Smith's appetite?

Please call us to discuss your specific needs and we will be happy to assist.

Who controls our spillage response?

Miles Smith has partnered with a UK leading loss adjuster, Davies Group, to manage any incident involving spillage or potential spillage. Davies has service agreements with a prominent number of UK spill companies and one of the leading specialists in inland oil spill response & remediation.

How do I travel to Miles Smith's London office?

The nearest tube station to our London office is Tower Hill, which is on the District and Circle lines. Our office is within walking distance of Liverpool Street Station, Cannon Street Station, London Bridge Station and Fenchurch Street Station. You can also travel on the DLR to Tower Gateway.

Where is Miles Smith located?

Miles Smith’s head office is based in the City of London, the address is: One America Square, 17 Crosswall, London, EC3N 2LB. There are two additional offices, one in Ampthill, Bedfordshire and one in Sudbury, Suffolk.

Is my high-value jewellery covered no matter where I am travelling to in the world?

Miles Smith Private Clients offer warranty free policies with A+ rated insurers the provide worldwide cover with no restrictions.

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