The benefits of working with a Chartered Insurance Brokers firm

26th February 2020 2 min read

At Miles Smith Insurance Solutions, our clients’ best interests are at the forefront of everything we do. We are committed to maintaining the highest professional standards to ensure we provide an outstanding service and we are proud to hold accreditations that recognise our good ethical practice and our pursuit of excellence.

Year on year we are delighted to be awarded the prestigious title of ‘Chartered Insurance Brokers’ by the Chartered Insurance Institute (CII), a title only awarded to firms who are committed to developing and maintaining the knowledge and capability of their people, so they can deliver the highest quality advice.

To maintain our Chartered status, we are set rigorous obligations by the CII and undertake yearly audits which demonstrate our commitment to:

  • Ethical behaviour to fit our clients’ needs

  • Competent and knowledgeable advice

  • The highest level of technical and professional qualifications

  • High-quality service and support

But, what does this mean for you as our client?

When working with a Chartered firm you are receiving the highest quality advice from knowledgeable experts who will always prioritise your business’s requirements. We are pleased to adhere to the criteria set out by the CII and look forward to continuing to benefit our clients with our prestigious advice and service.

The importance of working with a Chartered Insurance Broker

The title Chartered Insurance Brokers is seen as the “gold standard” of insurance brokers in the UK and is a public declaration that the advice given by a firm:

  • Is of the highest quality

  • Is based solely on the researched needs of the customer

  • Is provided by someone not exceeding their level of competency

This status signifies that a firm’s staff, who are members of the CII, are governed by a Code of Ethics, and staff that are CII qualified undertake annual Continuing Professional Development (CPD). Where a firm does not adhere to these requirements, the CII issue disciplinary sanctions.

What our CEO has to say:

“I am delighted that we are continually recognised by the CII for not only the exceptional standards and professionalism provided daily by our expert team, but also for our strong focus on inclusion and diversity, another key aspect of the Chartered ethos. As a company, we are committed to recruiting the best people who have a strong ethic to learn and continue learning, in order to provide first-class service, advice and support to our clients.”

Warren Downey, CEO, Specialist Risk Group

For more information about the importance of working with a Chartered Insurance Broker, watch this video from the CII. Please get in touch with your Account Executive to discuss how you can make the most of our service and the benefits we offer.

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